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Our impact

Advice & information

1,341 responses for advice and information about mental health issues

1:1 wellbeing support

2,700 weekly wellbeing support calls

Support groups

1,560 attendances at peer support groups (online and face to face)

Mind Nature Shed

521 attendances at Mind's online Nature Shed

Mind Upcycling Shed

183 attendances at online Upcycling Shed

Social support

1,291 attendances at weekly social events featuring yoga, quizzes, book club, arts and culture

City and Guilds Skills Training

1092 accredited skills training in Horticulture, IT & Painting and Decorating

Mental Health First Aid

159 local people trained in Mental Health First Aid

Living Well Workshops

144 individuals accessed our Living Well workshops

Source: Annual Report to March 31st, 2022

It’s not just about what we do ~ it’s also about how we do it.

We asked how people experienced the support they received from Mind…

Dignity and respect

97% feel they are treated with dignity and respect

Involved and consulted

87% feel involved and consulted about the support they receive

Service satisfaction

84% are satisfied with the service they receive from Mind

Concerns and complaints

82% know who to talk to if they have a concern or complaint

Helping others

80% would recommend Mind services to someone in need of support

Accessing support

66% preferred face to face support with 34% preferring to access support online

In a multiple-choice questionnaire we asked people choosing Mind services what difference it made in their lives. The most reported outcomes were…

Increased sense of hope, motivation and optimism for the future

Reduced sense of isolation and loneliness

Increased social inclusion

Improved mental wellbeing

Improvement in quality of life

Improvement to health and healthier lifestyle

Increased sense of empowerment, self efficacy, confidence and resilience

Increased opportunities for acquiring and learning new skills

Increased opportunities for relationship building

Increased confidence in managing a mental health condition and accessing support

Increased understanding and awareness of managing my own mental health

Increased self esteem, confidence and resilience

Source: User Engagement Survey, April, 2023

Mind services are delivered by a team of 20 employees committed to improving the lives of people experiencing mental health problems, overseen by our Board of Trustees.

We employ a diverse workforce with positive representation across age, gender identity, sexuality and ethnic background

70% of Mind staff have lived experience of mental health issues

100% of staff are committed to Mind's values and proud to be a member of the Mind's workforce

Source: Mind Workforce Engagement Survey April, 2023

You can help us to continue to have a positive impact of people’s lives by making a donation or giving some of your skills and time. Here are some of the ways you can get involved. Mary Fotheringham, Director 2023.

Mental Health Directory

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Side by Side

It’s a powerful thing to connect with someone else over shared experiences. Side by Side is an online community where you can listen, share and be heard. Find out more

Young Minds

The voice of young people's mental health and wellbeing.
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